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Email – del@MobilityKing.co.uk with any questions.
What do you charge for delivery?
A: Most mobility items/orders over £200 are delivered free within the UK.
However, certain beds, scooters and power chairs carry a small delivery premium.
Please check with our sales agents if unsure.
What about V.A.T on the Mobility items?
A: Many medical equipment products are V.A.T exempt.Simply click on the V.A.T exempt box when ordering your products if you fit the criteria explained on the page.
What methods of payment do you accept?
A: We accept Master Card, Visa, Discover, Wire Transfers and Personal cheques.
Are there any hidden charges?
A: NO. We pride ourselves on our UP FRONT PRICING
What kind of warranty do you offer?
A: Most of our New Mobility product come with one to one year limited manufacturers warranty.
Please refer to product pages for warranty information.
Are batteries included with the final Mobility Product price ?
A: Batteries are included in the listed pricing with all mobility scooters supplied.
Your product will arrive with two gel sealed maintenance free batteries.
All Mobility Scooter and Powerchair batteries are FAA/Airline approved and can be used on all forms of public transportation.
How long will it take to get my equipment?
A: All in-stock items take 5 to 7 Business days to be delivered.
If an item is not in stock at time of ordering, we will inform you with an estimated time of arrival.
How do I decide whether I need a Mobility Scooter or a power chair?
A: A scooter must be steered and is best suited for individuals with sufficient use of their upper body and arms to operate the handlebars.
A scooter also requires more room for manoeuvring than a power chair.
Finally, a scooter is not recommended for a user with a rapidly progressing condition.
View Mobility Scooters
View Powerchairs Scooters
How do I select the ideal mobility scooter for me?
A: To ensure comfort and safety, a scooter first must possess adequate capacity for a persons height and weight.
The second consideration is the environment in which the scooter will be operated.
Rough or outdoor terrain may require more power and larger tires, while primarily indoor use may call for smaller tires and a better turning radius.
The selection of a scooter that will be transported also may be affected by the limitations of the vehicle in which it will be carried.
How do I select the right scooter for my height and weight?
A: Each scooter featured on our site includes a list of its specifications. Just click on the model of your choice to view the scooters weight capacity and other features. In addition, persons with a height of 5' 5' or under should consider scooters with an overall length of 42 inches or less. People taller than 5' 5' generally require longer models to ensure ample leg room. A variety of special sized seats and seat options also are available to ensure safety and comfort.
What is the difference between a 3 wheel mobility scooter and 4 wheel mobility scooter?
A: The biggest difference between the two types is that 3 wheelers have a better turning radius compared to 4 wheelers.
This is most apparent in a house or similar confined area.
Four-wheeled scooters originally evolved from the need for more stable operation when travelling on slopes or uneven terrain.
However, newer models of 3 wheeled scooters also boast a very stable ride due to their optimised centre of balance.
View Mobility Scooters
How long will a scooter operate with a fully charged battery?
A: Most mobility scooters come with the recommended configuration of two 12 volt, 32 amp gel batteries.
These batteries on average provide around 15 to 20 miles of travel per charge based on average use by a 175 LB person on a flat surface.
Exceeding these conditions will shorten the expected range.
However, most models can be fit with optional larger batteries if more range or longer run times are required.
How long does it take to fully charge the batteries?
A: Battery charging takes an average of 6 to 8 hours. In addition, all models include chargers with automatic shut off to prevent over charging.
This feature allows the user to plug in the charger at night and have fully charged batteries by morning.
How fast will a scooter go?
A: The speed of a scooter will range from 3.5 to 9 m.p.h., depending on the model selected.
Scooter speed is controlled both with a dial and through the amount of pressure the user places on the throttle.
The specifications list for each scooter featured on our site includes the speed range for the individual model.
What kind of surfaces will the electric scooters work well on?
A: Most electric scooters are intended for paved pathways and will not perform as well on dirt, gravel, or turfed surfaces.
However, there are a few scooters out there that will perform a little better on these more rugged surfaces.
Email – del@MobilityKing.co.uk with any questions.